Our guide below will introduce you to the main steps you should always take when riding any new eBike for the first time.
Getting Started With Your New eBike
Tips and tricks for how to ride your new eBike safely and reliably
Congrats on your new eBike! Whether you're commuting, exploring, or just enjoying the ride, your eBike is designed for ease, comfort, and performance. Before you hit the road, take a moment to get familiar with your bike and ensure everything is set up for a safe and smooth experience.
1. Your Pre-Ride Checklist
Before you ride your eBike, it might need a few adjustments to make sure it is set up for you. In this video, we cover:
- How to adjust your saddle to the right height for you
- How to adjust your handlebars
- How to adjust your stem
2. Your First Ride
It's time to hop on your eBike and get a feel for how it rides. We always recommend taking your first ride without the power on in order to familiarise yourself with:
- How it feels, steers and generally rides
- The brakes; stopping power
- The gears and shifter
3. Using the Display
The display is the operational centre of your eBike. In this video, we'll show you:
- How to turn on your eBike
- How to view your eBike range and other ride insights
- How to switch off the beeping sound
4. Get $50 Towards Your First Service
We recommend getting your eBike serviced within the first 250km you ride on it to make sure nothing has come loose and everything is working as it should be.
We'll even throw in $50 towards your first service - simply contact us to claim your $50.
Looking After Your Battery
Practicing good eBike battery care and safety habits is extremely important, and proper management is essential to help maximise range and extend the life of the battery. Find our two videos below that will help you get the most out of your battery.
